Alma Trotter HHS fighting silos
September 19 , 2018
HHS finally used the “s”-word (silos) talking about themselves. The Context: When anyone seeks to understand what is happening within HHS, a “search” must be conducted. In the era of paper records, this was a literal, physical search. An HHS employee would go to filing cabinets somewhere and find resources. Now a “search” means figuring […]