CareSet Systems decodes Medicare claims data to guide new drug launches for pharmaceutical companies. Using the largest single cohort of patients available, CareSet groups Medicare claims into patient journeys by disease, then tracks how their diseases progress and which teams of doctors treat them. With CareSet, promising drugs find the right patients faster, and at lower cost.

CareSet is the commercial arm of DocGraphDocGraph creates, maintains, and improves open healthcare datasets.


Fred Trotter

Founder and CTO
Fred shapes our software development and data gathering strategies, which doesn't stop him from getting elbow-deep in the code on a regular basis. He is co-author of the first Health IT O’Reilly book Hacking Healthcare, and co-creator of the DIRECT protocol mandated in Meaningful Use. Fred’s technical commentary and data journalism work has been featured in several online and print journals including Wired, Forbes, U.S. News, NPR, Government Health IT, and Modern Healthcare.

Ashish Patel

Founder and Sales
Ashish is our industry evangelist, and can usually be found demoing CareSet's software in coffee shops and offices across the nation. An industrial engineer by training, Ashish started his career in network security at VeriSign, where he supported worldwide banks, healthcare enterprises, and governments. Recently, Ashish was an instructor at Lamar University and developed enterprise task and data management applications for service operations, real estate, and health system management.

Laura Shapland

As CEO, Laura helps set CareSet’s vision and coordinates the team in executing the go-to-market strategy. Laura previously served as COO at 2nd.MD, where she grew the company from concept to serving Fortune 500 companies. Laura holds a B.A. from Rice University and an MBA with High Honors from the University of Chicago Booth School of Business. Outside of the office, she enjoys tennis and tickling her two young daughters until they cry.

Rick Trotter

Founder and Data Scientist
Rick is instrumental in our data retrieval and integration, and also manages the development team. He is concerned with making health data useful and actionable while protecting patient privacy. Rick has worked in the Health IT field for over 6 years in projects including EHR implementation, HIE research and personal health software. He develops healthcare software for doctors, personal fitness, and general health with interest in how quantifying the individual can lead to self-discovery and change.

    Jeremiah Tezeno

    Product Manager
    With a background in operations and marketing management, Jeremiah takes the lead in all client - facing, account management activity. As Product Manager, his focus is on delivering the best possible user experience to clients and bridging the gap between customer and developer needs. An avid music lover, Jeremiah is also an accomplished audio engineer and self proclaimed “studio rat”.

      Phu Nguyen

      Data Engineer
      As a software developer at CareSet, Phu applies his technical creativity and "DIY" ethic in problem solving and to assist in helping deliver the most effective solutions possible. Aside from his years of experience working in such diverse fields as artificial intelligence and web development, he has fostered a lifelong curiosity of bringing technology to life -- ever since the earlier days when AOL Instant Messenger was all the rage. When he is not in front of his computer turning cola into code, he can be found sipping a pint at the local craft brewery.

        Brian Lang

        Executive In Residence
        As an eight-year-old, Brian made and sold candles door to door.  As an adult with a chronic entrepreneur addiction he helped grow a boutique music label grow to a national brand in the 80s, launched a successful Internet startup in the dot-com era, and today connects best-of-breed health and medtech startups with leading large healthcare organizations to accelerate innovation. He annually runs the coaching for companies competing in Austin's SXSW Accelerator - and when not working, he spoils his grandkids.

        Marc Mansueto

        Office Manager
        As Office Manager, Marc works on the administration of CareSet with focuses on efficient communications, scheduling, and planning of the day to day operations.Over the past 10 years, Marc has administered various grant-funded projects including two Hurricane Ike disaster recovery projects as well as an initiative aimed at health information exchange. Marc holds a MS in Emergency Management and BS in Communications.  In his off time, Marc enjoys running, both for exercise and chasing his two year old escape artist.

          Alma Trotter

          Administration and HR
          Alma helps CareSet in Finance, HR, and Data Quests. She graduated from The University of Texas at Austin with a major in Anthropology. After moving to Houston she made cupcakes and quiches at the Black Hole coffee shop, managed the Caroline Collective co-working space, and then joined the family business (CareSet!) in Operations and Administration in 2013. In her spare time she fosters dogs from the Houston SPCA, attempts to do yoga, and contemplates human behavior.